Shipping Policy

Shipping Policy

Thank you for shopping at General Mega Mart. We are dedicated to providing you with a seamless and efficient shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.

Processing Time:

  • All orders are processed within 5 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been processed and is ready for shipment.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout based on the weight and dimensions of your items, as well as your location.
  • We offer standard and expedited shipping options to accommodate your needs. Delivery estimates will be provided to you during checkout.
  • Please note that delivery times are estimates and not guaranteed. Actual delivery time may vary depending on various factors, including your location and carrier delays.

Shipment Confirmation & Order Tracking:

  • Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will allow you to track your package and monitor its delivery status.

Customs, Duties, and Taxes:

  • General Mega Mart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • Customs policies vary widely from country to country; please contact your local customs office for more information.

Damages:

  • General Mega Mart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging material and damaged goods before filing a claim.

Lost Packages:

  • If your package is lost in transit, please contact us immediately at generalmegamart@gmail.com. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund as soon as possible.

Change of Address:

  • It is the responsibility of the customer to provide accurate shipping information. If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that the change can be made once the order has been processed and shipped.

For Further Assistance:

  • If you have any questions about our shipping policy, please contact us at generalmegamart@gmail.com or +1 228 382 0262. Our customer support team is here to assist you with any inquiries or concerns you may have.

Last Updated:

  • This shipping policy was last updated on March 8th, 2024. Any changes or updates to our shipping policy will be reflected on this page.